Need help?
Reach us at support@getours.store. We typically reply within 24 hours and can help with setup, pairing, sync questions, and account deletion requests.
Support that stays human.
For account issues, setup help, syncing questions, or anything else, email us at support@getours.store.
Open Ours, go to your profile, and choose the invite flow. Share the 6-character code with your partner, then have them enter it inside their app to create your shared space.
Ours currently works with Apple Calendar. Create or choose a shared calendar in Apple Calendar, then select it during setup in Ours so both partners see the same events.
When you add, edit, or remove an event in either Ours or Apple Calendar, the change appears in both places automatically. The goal is to keep the relationship timeline current without duplicate effort.
Yes. Calendar sync is optional. You can still create countdowns, save memories, and use the shared space without connecting Apple Calendar.
Yes. Visit the Delete Account page for step-by-step instructions, or email support if you cannot access the app and need help processing the request.
Not yet. Ours is currently focused on iPhone. If Android availability changes in the future, that update would be announced through the product.
Yes. Ours is designed to avoid ads, social exposure, and unnecessary tracking. The Privacy Policy explains in more detail how information is handled, retained, and deleted.